Shipping Policy
Reliable delivery worldwide – transparency from cart to doorstep.
Our trusted shipping partners: FedEx, UPS, and USPS. During high-volume seasons (holidays, special sales), minor delivery delays may occur due to carrier capacity.
We process orders within a few business days and send real‑time updates as soon as your order ships. You will always receive a confirmation and tracking details via email.
🇺🇸 To USA
🌍 To Other Countries (most regions)
📋 Customs, Duties & Taxes
Each country has its own customs regulations. Import duties, taxes, or brokerage fees (if applicable) are the customer’s responsibility. These charges are not included in the item price or shipping cost. Please contact your local customs office for precise information. In the rare event that duties/taxes are imposed, the buyer is solely liable.
How to calculate shipping cost?
✅ All-inclusive shipping
No hidden fees — what you see at checkout is the final shipping cost. We offer flat‑rate worldwide delivery (unless otherwise specified at checkout).
📲 How to track your order?
Once your order is placed, you will receive a tracking number via email. You can also log into your JareJewelHut account (on jarejewelhut.com) and click “My Order” to monitor real‑time status. Please allow 1–2 business days for tracking information to become active after shipment.
We understand this can be frustrating. Before contacting support, please check these common scenarios:
- Scanning delay: The carrier may have scanned the package prematurely — status often updates the next business day.
- Neighbor / front desk / mailroom: If you live in an apartment or gated community, the carrier might have left the parcel with a neighbor, at the front desk, or in a secure locker. Kindly check around.
- Still can’t find it? Email our support team at [email protected] with your order number, and we will investigate immediately.
We take delivery responsibility seriously. If you have not received your package 60 days after it was sent (based on shipping confirmation date), please contact us at [email protected]. We will either:
- Reship your order at no extra cost (subject to product availability), or
- Issue a full refund to your original payment method.
⚠️ For lost packages after the 60‑day window, we will work with the carrier on your behalf. Claims must be initiated via our support email.
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